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Guest Services

Guest Experience

Facilities and services that offer you complete peace of mind. Enjoy a memorable, hassle-free holiday that refreshes body and spirit.

Everything you need

The Facilities of La Mer

A carefully designed portfolio of experiences targeted to heighten all senses through flavors, sounds, aromas, sensations and vistas.

76 luxury rooms & suites
Outdoor fresh water swimming pool
Heated fresh water indoor swimming pool in spa
Two gourmet restaurants
Main bar and pool bar
Spa center
Gym & fitness area
Holiday boutique
Holiday shopping corner
Lobby with TV lounge
Library corner with internet facilities
Conference & meeting facilities

Guest services

Personalized and tailor-made services to suit your holiday style

24/7 reception desk

Express check-in / check-out service

Club Car electric cart service

Beachside wedding services

Cigar humidor & newspaper service

Cretan cuisine cooking workshops

Multilingual staff

Business and secretarial support

Postal service

Doctor on call - 24/7

Private dining options

Guest relation services

Private butler

Porter services

Complimentary welcome drink

Beachside services (drinks, snacks, towels, sunbeds, umbrellas)

Concierge services (including rentals, reservations and excursion planning)

Luxury transport hire (limousine, helicopter and yacht)

Also check

Discover our facilities and services and create your ideal holiday experience.

Wellnes & Spa

Allow yourself to relax your body and mind and let the therapeutic, replenishing elements and aromas soak in.

Gym & Fitness

Keep up with your training routine and enjoy a uniquely Mediterranean fitness flair with our fully equipped fitness center.

Sports & Entertainment

All you need to add some fun and action to your holidays. A variety of suggestions for fun and enjoyment, both indoors and outdoors.

Pools & Beach

Whether you choose to relax on the pebble beach or dive into one of the pools, indoors or outdoors, let the soothing properties of water free your mind and spirit.

Holiday Shopping Corner

From beach essentials to memorabilia, we have everything you might need for a care-free stay.

Conferences & Meetings

Allow us to turn your special moments in to unique, memorable, dream-like experiences.